Approximately 2 500 water and electricity meters are read every day (38 105 per month) throughout the Overstrand.

Overstrand Municipality aims to read all water and electricity meters once a month to calculate your monthly water and sewerage use. However, some are not read every month for a variety of reasons, but usually because the meter readers are unable to access it.

Meter readings can also fluctuate depending on the weather, weekends and public holidays.

When estimates are used, the municipality is obliged to make corrections once meter readings can resume so that the consumer’s water bill reflects actual water consumption. These corrections can result in either a credit or debit adjustment.

The dates between readings play an important role as the system provides for calculation in accordance with the number of days, thus, if it is a longer period, you will receive more kl units consumed per sliding scale, to avoid incorrect charging, (example, 45 days’ consumption will be calculated as 30 days as well as another 15 days on the lower tariff of the sliding scale).

You can help the Municipality to get an accurate reading for your water and electricity meters by doing the following:

• Make sure you know where your water meter is located.
• Your water meter should be always accessible to municipal officials.
• Make sure it is not obstructed (e.g by sand or weeds) and is easy to access and read. If your water meter is behind locked gates, or if dogs prevent the meter readers from taking a reading, you can submit the reading yourself and submit it to the finance department timeously.

Reading Dates
In Gansbaai, meter readings will take place on the following days (from – to):

• Baardskeerdersbos (28 of each month)
• Birkenhead (28 of each month)
• Buffelsjag (12 of each month)
• Blompark (10 – 11 of each month)
• De Kelders (10 – 14 of each month)
• Franskraal (1 – 7 of each month)
• Gansbaai (1 – 7 of each month)
• Gansbaai Industrial Park (28 of each month)
• Kleinbaai (1 – 3 of each month)
• Masakane (13 of each month)
• Pearly Beach (1 – 7 of each month)
• Farms Bredasdorp (12 – 12 of each month)
• Farms Caledon (1 – 7 of each month)
• Bulk Meters (29    – 30 of each month)

In Kleinmond, meter readings will take place on the following days (from – to):

• Betty’s Bay (4 – 12 of each month)
• Hangklip Estates (4 – 12 of each month)
• Kleinmond (29 – 15 of each month)
• Kleinmond Extention 6    (10 – 11 of each month)
• Overhills (11 – 12 of each month)
• Pringle Bay (10 – 12 of each month)
• Protea Dorp (12 – 13 of each month)
• Rooiels (12 – 12 of each month)
• Caledon Farms (1 – 5 of each month)

In Stanford, meter readings will take place on the following days (from – to):

Stanford (1 – 5 of each month)

In Hermanus, meter readings will take place on the following days (from – to):

• Eastcliff* (2 – 10 of each month)
• Fisherhaven (7 – 8 of each month)
• Hermanus Beach Club (2 – 2 of each month)
• Hermanus Heights* (12 – 12 of each month)
• Hawston (4 – 6 of each month)
• Hermanus Industrial* (28 – 30 of each month)
• Kleinrivier* (18 – 18 of each month)
• Mount Pleasant (28 – 8 of each month)
• Mooisig     (8 – 14 of each month)
• Northcliff* (4 – 9 of each month)
• Onrus River (11 – 12 of each month)
• Sandbaai (28 – 4 of each month)
• Voëlklip* (12 – 18 of each month)
• Vermont (9 – 10 of each month)
• Westcliff* (28 – 4 of each month)
• Zwelihle (28 – 4 of each month)

Feel free to direct any questions regarding meter readings or other general accounting enquiries to enquiries@overstrand.gov.za or visit your nearest municipal office to verify your account details.

Alternatively, phone the finance department on:
Kleinmond (028 271 8400 or 028 271 8465)
Hermanus (028 313 8000 or 028 313 8026)
Stanford (028 341 8500 or 028 341 8516) and
Gansbaai (028 384 8300 or 028 384 8328).